1. Introduction

Welcome to Charkha-e-Fatima Zahra (“Company,” “we,” “our,” “us”). By accessing or using our website www.charkhaefatimazahra.com (the “Website”), you agree to comply with these Terms & Conditions (“Terms”).

These Terms govern your access to and use of our Website, including purchasing products, browsing content, and engaging with our services. If you do not agree with any part of these Terms, please do not use our Website.

2. Eligibility & User Account

2.1 Eligibility

To use our Website, you must:
✅ Be at least 18 years old or have parental/legal guardian consent.
✅ Provide accurate and complete information when making purchases.
✅ Use the Website for lawful purposes only.

2.2 Account Registration

• You may create an account for a personalized shopping experience.
• You are responsible for maintaining confidentiality of your account details.
• You agree to notify us immediately of any unauthorized account use.

We reserve the right to suspend or terminate accounts found to be in violation of these Terms.

3. Product Information & Availability

3.1 Product Descriptions

We strive to display accurate product descriptions, images, and pricing. However:

• Colors may appear differently due to screen settings.
• There may be occasional errors, inaccuracies, or omissions in product details.
• We reserve the right to correct errors without prior notice.

3.2 Product Availability

• Availability of products is not guaranteed and may change at any time.
• If a purchased item is out of stock, we will offer a refund or exchange.

4. Pricing & Payment

4.1 Pricing Policy

• All prices are listed in [Your Currency] and include/exclude applicable taxes as specified.
• We reserve the right to change prices at any time without prior notice.

4.2 Payment Methods

We accept the following payment methods:
✅ Credit/Debit Cards (Visa, MasterCard, etc.)
✅ PayPal & Digital Wallets
✅ Cash on Delivery (COD) – if available

All payments are processed through secure payment gateways. We are not responsible for bank transaction failures, payment delays, or unauthorized transactions.

5. Order Processing, Shipping & Delivery

5.1 Order Acceptance

• Orders are subject to acceptance and availability.
• We reserve the right to cancel any order due to pricing errors, stock issues, or fraudulent activity.

5.2 Shipping & Delivery

• Shipping times and costs are displayed at checkout.
• Delays may occur due to customs, unforeseen events, or courier issues.
• We are not liable for delayed, lost, or damaged shipments caused by third-party couriers.

For more details, please refer to our Shipping Policy.

6. Returns, Refunds & Exchanges

6.1 Return & Refund Eligibility

• Returns must be initiated within [X] days of receiving the product.
• Items must be unused, unwashed, and in original packaging.
• Sale items, accessories, and customized products are non-returnable.

For full details, please refer to our Refund and Returns Policy.

7. Use of Website & Restrictions

You agree not to:
❌ Use our Website for fraudulent or illegal activities.
❌ Copy, reproduce, sell, or exploit Website content without permission.
❌ Engage in hacking, data mining, or unauthorized access.
❌ Violate any intellectual property rights of Charkha-e-Fatima Zahra.

We reserve the right to restrict or terminate access for users violating these Terms.

8. Intellectual Property Rights

All content on this Website, including logos, images, text, product designs, and trademarks, is the intellectual property of Charkha-e-Fatima Zahra and protected under copyright laws.

You may not use, modify, distribute, or reproduce any content without our written consent.

9. Third-Party Links & External Services

• Our Website may contain links to third-party websites (e.g., Instagram, Facebook, Pinterest).
• We do not control or endorse these third-party sites and are not responsible for their content, policies, or security practices.

Use third-party links at your own risk.

10. Limitation of Liability

• We are not responsible for technical errors, website downtime, or interruptions.
• We do not guarantee that our Website will be 100% error-free.
• In no event shall Charkha-e-Fatima Zahra be liable for indirect, incidental, or consequential damages resulting from Website use.

11. Indemnification

By using our Website, you agree to indemnify and hold harmless Charkha-e-Fatima Zahra, its employees, and affiliates from any legal claims, damages, or losses arising from:

• Violation of these Terms
• Misuse of the Website
• Unauthorized transactions on your account

12. Privacy Policy

Your use of this Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please review our [Privacy Policy] for more details.

13. Termination of Services

We reserve the right to:
✅ Suspend or terminate accounts suspected of fraudulent activity.
✅ Deny access to users who violate our Terms.
✅ Modify or discontinue Website features without prior notice.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of [Your Country/Region].

• Any disputes arising from these Terms shall be resolved through negotiation, arbitration, or legal action in [Your Jurisdiction].
• You agree to submit to the exclusive jurisdiction of the courts in [Your Location].

15. Changes to Terms & Conditions

We may update these Terms at any time without prior notice. Updates will be effective once posted on this page. We encourage you to review this page regularly.

16. Contact Us

If you have any questions regarding these Terms, please contact us at:

📧 Email: [Your Email Address]
📍 Address: [Your Business Address]
📞 Phone: [Your Contact Number]